We will replace or refund you for
any bottle of wine that is damaged, flawed or that the customer finds
unsatisfactory. We ask the customer to return the unfinished portion of the
original bottle for replacement.
By law, we cannot accept returns of alcoholic
beverages unless the product is corked or flawed. We are also unable to accept
the return of wine that was damaged due to adverse weather conditions during
shipment, or wine that is ordered in error. Please send an email to
email@example.com to arrange for the return of corked or flawed product.
Once the wine is received, we
will refund your credit card account for the cost of the wine, less shipping
and handling. If the original shipment was damaged or flawed you will receive a
full refund, including shipping and handling charges. Please contact us at
903-219-7581 for return instructions.
A 15% restocking fee will be
applied to all canceled orders.